All our client interactions are guided by our desire to be efficient, precise and to offer the best value at the best price. That is why we have recently implemented a new computerized enterprise resource planning (ERP) system throughout the company's infrastructures. Although invisible from the outside, the advantages of this change are numerous!
This technological improvement simplifies the management of our inventories and helps calculates even more precisely our production and import costs (delivery, customs). It thus allows us to keep on offering very competitive prices.
We can also conduct detailed quality monitoring of all our products as well as manufacturers' performances in order to sell only the best. Our speed of delivery for regular or even rush orders is increased thanks to the real-time inventory monitoring and the way products are stored in our warehouses. Finally, the communication between the online platform and the inventory is improved, therefore preventing order handling errors. The whole process, from the planning with manufacturers up to customer delivery, is much more fluid.
This state-of-the-art system allows us to provide a client experience that meets expectations.
